Last updated: 30/09/2026
These Terms of Service ("Terms") govern your use of mida-labs.com and the consultancy services provided by Midacorp Ltd trading as Mida ("Mida", "we", "us" or "our").
By accessing our website or engaging Mida to provide consultancy services, you agree to these Terms.
If you are entering into these Terms on behalf of a business or other organisation, you confirm that you have authority to do so.
If you do not agree to these Terms, you should not use our website or engage our services.
1. About Mida
Mida is the trading name of:
Midacorp Ltd
Company number: 16065679
Registered office:
20 Wenlock Road
London
N1 7GU
United Kingdom
Email: hello@mida-labs.com
Mida provides business and operational consultancy services, including strategy, systems, processes, automation, artificial intelligence and related operational support.
2. Our consultancy services
The specific services provided by Mida will be agreed with you before work begins.
Our consultancy services may include:
Business and operational strategy
Process design and optimisation
Workflow and systems consultancy
Automation strategy and implementation
Artificial intelligence and AI strategy
Technology and systems implementation
Business operations consultancy
Project and workflow design
Training and advisory services
Other consultancy services agreed between Mida and the client
The specific scope, deliverables, fees, timescales and responsibilities for an engagement may be set out in a proposal, statement of work, order form, engagement letter or other written agreement.
Where a separate written agreement conflicts with these Terms, the separate agreement will take precedence to the extent of the conflict.
3. Website use
You may use our website for lawful purposes only.
You must not:
Use the website in breach of any applicable law or regulation
Attempt to gain unauthorised access to our systems
Interfere with the operation or security of the website
Introduce viruses, malware or other harmful material
Scrape, harvest or systematically extract website content without our written permission
Attempt to circumvent security measures
Impersonate another person or organisation
Use the website to distribute spam or unsolicited communications
Use our content to infringe the rights of others
Use automated systems to access the website in a way that places unreasonable load on our infrastructure
We may suspend or restrict access to the website where we reasonably believe it is being misused.
4. Consultancy engagements
Before commencing a consultancy engagement, Mida and the client may agree the scope of work, deliverables, fees, timescales and other relevant terms in writing.
Mida will provide the agreed services with reasonable care and skill.
The client is responsible for:
Providing accurate and complete information
Providing timely access to relevant systems, information and personnel
Making decisions and approvals reasonably required for the engagement
Reviewing and approving deliverables where appropriate
Ensuring that information provided to Mida may lawfully be shared with us
Implementing recommendations where the client chooses to do so
Delays caused by the client or by circumstances outside Mida's reasonable control may affect agreed timescales.
5. Recommendations and business outcomes
Mida provides consultancy, recommendations and practical support intended to help clients improve their businesses and operations.
However, we do not guarantee any particular commercial, financial or operational outcome.
In particular, we do not guarantee:
Increased revenue
Increased profit
Reduced costs
Increased productivity
Increased customer acquisition
Increased capacity
Improved conversion rates
Specific business growth
Any other particular commercial result
Business outcomes depend on numerous factors outside Mida's control, including implementation, market conditions, client decisions, resources and other circumstances.
Any specific performance commitment or guarantee will only apply where expressly agreed in writing.
6. Client responsibilities
The success of a consultancy engagement depends partly on the information, access and cooperation provided by the client.
The client agrees to:
Provide information that is accurate to the best of its knowledge
Provide reasonable access to relevant systems and personnel
Respond to requests and approvals within a reasonable timeframe
Ensure that it has the necessary authority to provide information or access to Mida
Maintain appropriate backups of its own data and systems
Remain responsible for decisions made following Mida's recommendations
Mida is not responsible for delays or issues resulting from inaccurate information, lack of access, delayed decisions or other circumstances within the client's control.
7. Artificial intelligence and automated systems
Some consultancy engagements may involve the use or implementation of artificial intelligence, automation or other technology.
AI-generated or automated outputs may contain errors, omissions or inaccuracies.
Where AI or automated systems form part of our work, clients should review important outputs before relying on them, particularly where they relate to financial, legal, employment, security or other consequential decisions.
Mida does not guarantee that AI-generated outputs or automated processes will always be accurate, complete, current or suitable for a particular purpose.
Unless expressly agreed otherwise, AI and automation services are intended to support human decision-making and operational processes rather than replace appropriate professional judgement.
8. Fees and payment
Fees for consultancy services will be communicated to the client before work begins.
Unless otherwise agreed in writing:
Fees are payable in accordance with the applicable proposal, statement of work or invoice
Prices are stated exclusive of VAT unless expressly stated otherwise
Invoices must be paid by the due date stated on the invoice
The client is responsible for providing accurate billing information
If an invoice remains unpaid after its due date, Mida may suspend work until payment has been received.
Mida reserves the right to charge interest on overdue payments where permitted by applicable law.
9. Cancellation and termination of consultancy engagements
The cancellation and termination arrangements for a consultancy engagement may be set out in the relevant proposal, statement of work or agreement.
Where no specific termination provisions have been agreed, either party may terminate an ongoing consultancy engagement by providing reasonable written notice.
Mida may terminate an engagement immediately where:
The client materially breaches these Terms or the applicable agreement
The client fails to pay amounts due
Continuing the engagement would create a legal, regulatory or security risk
The client requests Mida to undertake unlawful activity
The client repeatedly fails to provide information, access or cooperation reasonably required to perform the services
Termination does not affect any rights or obligations that arose before termination.
The client remains responsible for fees properly incurred or services provided up to the effective date of termination.
10. Intellectual property
Unless otherwise agreed in writing:
Mida retains ownership of its pre-existing intellectual property, including its methodologies, frameworks, processes, templates, know-how, tools, systems, designs and materials.
Where Mida creates bespoke deliverables specifically for a client as part of a consultancy engagement, the ownership and permitted use of those deliverables will be determined by the applicable agreement.
Unless expressly agreed otherwise, the client receives a licence to use consultancy deliverables provided to it for its own internal business purposes.
The client must not commercially resell or redistribute Mida's proprietary methodologies, frameworks, templates or materials without our prior written permission.
11. Client materials and information
The client retains ownership of information, data, documents and other materials it provides to Mida.
The client grants Mida the limited rights necessary to access, use, copy and process those materials for the purpose of providing the agreed consultancy services.
The client confirms that it has the necessary rights and permissions to provide those materials to Mida.
12. Confidentiality
Each party agrees to keep confidential information received from the other party confidential and to use it only for the purposes for which it was disclosed.
This obligation does not apply to information that:
Is already publicly available
Becomes publicly available without breach of confidentiality
Was lawfully known before disclosure
Is independently developed
Must be disclosed by law or a competent authority
Where a consultancy engagement requires more detailed confidentiality provisions, the parties may enter into a separate confidentiality agreement.
13. Data protection
Mida will process personal data in accordance with applicable data protection law and our Privacy Policy.
Where Mida processes personal data on behalf of a client as a data processor rather than as a data controller, the parties will put in place any additional data processing arrangements required by applicable law.
The client remains responsible for ensuring that it has an appropriate lawful basis for providing personal data to Mida where required.
14. Third-party services
Mida may recommend or work with third-party software, platforms or services as part of a consultancy engagement.
Unless expressly agreed otherwise, Mida is not responsible for the availability, security, functionality, pricing, policies or performance of third-party services.
The client's use of third-party services is subject to the relevant provider's own terms and policies.
15. Website information
We make reasonable efforts to ensure that information published on our website is accurate and up to date.
However, website content is provided for general information and may change without notice.
Nothing on our website constitutes legal, financial, tax or other regulated professional advice unless expressly stated otherwise.
16. Availability
We aim to keep our website available and reliable, but we do not guarantee uninterrupted or error-free availability.
The website may occasionally be unavailable due to maintenance, technical issues, security incidents, infrastructure failures or circumstances outside our reasonable control.
17. Limitation of liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Subject to that, to the fullest extent permitted by law, Mida will not be liable for:
Indirect or consequential loss
Loss of profits
Loss of revenue
Loss of business
Loss of anticipated savings
Loss of goodwill
Loss of opportunity
Loss arising from business interruption
Subject to the above, Mida's total aggregate liability arising out of or in connection with a particular consultancy engagement will, to the fullest extent permitted by law, be limited to the total fees paid or payable to Mida under that engagement.
This limitation does not apply to liability that cannot legally be limited or excluded.
18. Events outside our control
Mida will not be responsible for delay or failure to perform its obligations where caused by circumstances beyond its reasonable control.
These may include:
Natural disasters
Internet or telecommunications failures
Cyber incidents affecting third-party infrastructure
Government action
War or civil unrest
Strikes
Power failures
Major failures of third-party technology providers
Other circumstances beyond our reasonable control
We will take reasonable steps to minimise the impact of such events.
19. Suspension
Mida may suspend consultancy services where reasonably necessary due to:
Non-payment
A material breach of these Terms
Security concerns
Unlawful activity
A significant failure by the client to provide required information or access
Circumstances that make continued performance unreasonable or unsafe
Where reasonably practicable, Mida will notify the client before suspending services.
20. Changes to these Terms
We may update these Terms from time to time.
The latest version will be published on our website with the date of the latest update.
Changes to these website Terms will apply from the date they are published.
Changes to the terms of an existing consultancy engagement will only apply where agreed in accordance with the relevant engagement agreement.
21. General
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
Our failure to enforce a provision does not constitute a waiver of our right to enforce it later.
Neither party may transfer its rights or obligations under a consultancy agreement without the other party's consent, except where permitted by law.
Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between Mida and a client.
22. Governing law and jurisdiction
These Terms and any dispute or claim arising from them are governed by the laws of England and Wales.
Subject to any mandatory legal rights that may apply, the courts of England and Wales will have exclusive jurisdiction over disputes arising from or in connection with these Terms.
23. Contact us
Midacorp Ltd trading as Mida
Company number: 16065679
20 Wenlock Road
London
N1 7GU
United Kingdom
Email: hello@mida-labs.com
Website: mida-labs.com